For help using RefWorks (New or Legacy), you are welcome to contact the Library.
We have created a RefWorks exercise set, with step-by-step instructions on creating a folder, moving citations into RefWorks, and using RefWorks with Google Docs and Microsoft Word.
RefWorks also offers many help options, detailed below.
Have questions regarding the new RefWorks or need some technical support? Contact our Support Team for help.
E-mail us or telephone us +1- 800-521-0600 ext. 74440 or +1-734-997-4440
Support hours are:
Monday – Friday: 8:00 am – 9:00 pm Eastern Time
In addition, the new RefWorks Support Pages are available at any time.
ProQuest (the vendor who produces RefWorks) offers several webinars on many different topics each month. Below are links to the schedule of upcoming sessions and recordings of recent ones.
Our New RefWorks screencasts are available 24/7 on our YouTube Channel. Click here to begin watching.
These are the how to guides to the main New RefWorks features.