NOTE: UC BERKELEY'S ACCESS TO REFWORKS WILL END IN JUNE 2024.
For help using RefWorks, you are welcome to contact the Library.
We have created a RefWorks exercise set, with step-by-step instructions on creating a folder, moving citations into RefWorks, and using RefWorks with Google Docs and Microsoft Word.
RefWorks also offers many help options, detailed below.
Have questions regarding the new RefWorks or need some technical support? Contact RefWorks Support Team for help.
E-mail us or telephone us +1- 800-521-0600 ext. 74440 or +1-734-997-4440
Support hours are:
Monday – Friday: 8:00 am – 9:00 pm Eastern Time
In addition, the new RefWorks Support Pages are available at any time, as are RefWorks Training Videos.
Visit the RefWorks Youtube channel - lots of brief videos on RefWorks features
These are the how to guides to the main New RefWorks features.