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Using Aeon to Request Materials at The Bancroft Library

This guide provides an introduction to Aeon, the special collections registration and requesting tool, at The Bancroft Library

Saving Requests for Later

The Save Request option allows you to save your request for later.

You can use the Save Request option if you are not ready to schedule a visit to the Library or if you have reached your request limit. This will save your requests in a "wish list" where you can retrieve them later. 

The "Save Request" option can be used to:

You can easily move requests from your Saved Requests queue into the library staff's paging queue, once you know when you will be visiting the library.

How to Use the Save Request Option as a "Wish List"

1. Follow the steps under How to Request Materials from the Library Catalog (UC Library Search) or How to Request Bancroft Materials from a Finding Aid.

2. Select Save Request for Later at the bottom of the form.

3. Click Submit Request.

Saved requests are listed under the Saved Requests link in your Aeon account.

How to Submit a Saved Request for Paging

1. Login to your Aeon account and click Saved Requests & Orders from the Order Status menu at the top of the page.

2. Select the request you would like to submit. You may submit multiple saved requests at the same time, as long as you do not exceed the request limit.

3. Enter the first date you plan to visit in the First Day of Visit box. Please note that items stored at our off-site facility (NRLF) may take 1-2 weeks to arrive.

4. Enter the last date you plan to visit in the Last Day of Visit box. If you are only visiting for one day, use the same date for your first and last date of visit.

5. Click Submit Information.

How to Use the Save Request Option for 8+ Bancroft (NRLF) Off-Site Orders

Bancroft staff use the "Save Request" option to help schedule off-site shipping for items you will need during your research visit.

If you have more than 7 items that need to ship from off-site storage (NRLF), which may take 1-2 weeks to arrange into the shipping schedule, we recommend requesting your items in the highest priority to the lowest priority order as soon as you are able. When we can accommodate your requests, staff will manually move them from your Saved Requests queue to our shipping request queue (including any items above your Active Request limit).

Staff will monitor your progress working through the material paged in for your use. Depending on your pace we will either pause shipping or retrieve items ahead of schedule (and above your Active request limit) if there is extra space on a daily shipment.

Please note that any large orders, regardless of request allowances, are subject to restrictions out of our control: lead-time you have given us, staff availability, transportation and traffic, storage facility staff and computer issues, on-site space and conservation considerations, and the needs of  other researchers.


1. Email to alert staff that you are submitting a large number of Aeon requests for your next visit and to please check in your “Saved Requests” list. Once you have submitted your requests in Aeon we  can begin to arrange shipment and will contact you if there are any issues.

2. Follow the steps under How to Request Materials from the Library Catalog (UC Library Search) or How to Request Bancroft Materials from a Finding Aid.

3. In the “Notes for Library Staff” field,  for each item submitted, list the priority of your item (1st, 2nd, 3rd, 8th, 10th, 22nd etc.). We use your stated priorities to help arrange shipment of your prioritized material.

4. Select Save Request at the bottom of the form.

5. Click Submit Request.

Saved requests are listed under the Saved Requests link in your Aeon account.

Aeon Help

Help! Who do I contact if I have a question about Aeon?

Please send an email to Please note that emails sent to this address can only be answered during normal Library business hours, Monday-Friday between 10:00am - 5:00pm. 

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