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Using Aeon to Request Materials at The Bancroft Library

This guide provides an introduction to Aeon, the special collections registration and requesting tool, at The Bancroft Library

Important Information About Requests

You must have an Aeon account to request materials. The Bancroft Library has integrated Aeon into our library catalog, UC Library Search, and online finding aids on the Online Archive of California (OAC). We highly recommend searching for and paging our materials through these systems to ensure accuracy and efficiency.

For more information, please see How to Request Bancroft Materials from the Library Catalog (UC Library Search) and How to Request Bancroft Materials from a Finding Aid (OAC).

Material can be requested in advance of your visit, or while you are in the Reading Room. 

Requests made in the Reading Room for on-site materials (with UC Library Search Location: "Bancroft" or "UC Archives") generally take 10-30 minutes to retrieve.

Screenshot where location equals Bancroft Library




Requests for off-site materials (with UC Library Search Location: “Bancroft (NRLF)”) ship from off-site on a LIMITED schedule. There is no same-day service. 

Screenshot where location equals Northern Regional Library Facility


For materials requested in advance, we endeavor to prepare items by the first morning of your visit. The materials will remain available through the last day of your visit. Please check your Aeon account to confirm that the item is ready for your use before visiting our Reading Room. Email with any questions regarding your requests.

To ensure that we serve all researchers’ needs in a fair and timely manner, there is currently a request limit of 7 active requests per researcher. After submitting 7 requests in Aeon, you will not be able to submit additional active requests until you have finished with at least one existing request. The request limit does not apply to duplication or permission orders. You may save requests to submit later by choosing the “Save Request” option in the Aeon request form. These requests are saved in your Aeon web account (under Saved Requests).

Request Materials for Use in Reading Room

You can use your Aeon account to request materials for viewing in the Bancroft Library, to order duplication services (photocopies or digital files), and permission to publish collection materials. 

Please note that all Bancroft Library special collections are non-circulating, and cannot be checked out, loaned, or used in other libraries.

Please see the pages below for full instructions:

How to Request Bancroft Materials from the Library Catalog (UC Library Search)

How to Request Bancroft Materials from a Finding Aid (OAC)

How to Request Materials Using the Manual Request Form

How to Order Duplication or Permission Services

How to Edit, Cancel, and Manage Your Requests

How to Use the Keep for Review Option

For Class Instructors

Interested in bringing your class to view Bancroft collections? 

Please contact our Information and Instruction Specialist to arrange materials for your visit. Do not submit your requests via Aeon.

More information about Classes at The Bancroft Library

Aeon Help

Help! Who do I contact if I have a question about Aeon?

Please send an email to Please note that emails sent to this address can only be answered during normal Library business hours, Monday-Friday between 10:00am - 5:00pm. 

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