1. Sign into your Aeon account. From the Order Invoices page check the box next to your order(s) and click the Pay Online button. To pay for multiple orders just click the boxes of all of the orders you want to pay for.
2. You will be taken to the "Payment Details" page. To review the detailed invoice click the "Details" button. It is your responsibility to review each itemized invoice linked below before submitting payment. Once payment has been received changes to your order will not be accepted.
3. Enter your payment details via the secure payment processing site. The zip code that you enter in the billing information must match the zip code associated with your credit card. If it does not match you will receive the message "Unexpected error. Please try again." Note that a receipt will be sent to the email address connected to your Aeon account.
4. Once payment is submitted, Bancroft staff will begin work on your order and will contact you by email with links to download your order once it is complete.
Berkeley affiliates can pay via Interdepartmental/Intercampus charge, or University of California recharge. The chartstring information must be provided to staff after you have reviewed your order invoice via your Aeon account. The easiest way to do this is to reply to the email you receive alerting you to your invoice with the chartstring number and a note stating that you approve the charges be charged to that chartstring.
Staff will update your Aeon order to show payment once the check has been received.
Help! Who do I contact if I have a question about Aeon?
Please send an email to email@example.com. Please note that emails sent to this address can only be answered during normal Library business hours, Monday-Friday between 10:00am - 5:00pm.