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Duplication & Permission Services at The Bancroft Library: How To Order Services

A guide to the duplication and permission services available at The Bancroft Library, including information on how to request these services and a list of frequently asked questions.

Overview of the Duplication & Permission Ordering Process

All orders for duplication and permission to use material are placed in our online requesting system, Aeon.  Instructions for placing orders can be found below.  Please consider our terms of use, pricing, and turn around times, found in the Duplication Services and Permission Services tabs, before placing an order.


Step 1: Complete a Duplication/Permissions Order Form in your Aeon account. Instructions for setting up an Aeon account can be found in our Aeon guide.

The easiest way to start an order is based on where you first saw/found the item:

Step 2Staff will review your order, confirm service(s) can be provided, upload an invoice to your Aeon account and notify you via email.

Step 3: If you would like to proceed with your order, you will need to approve the order within your Aeon account. 

Step 4: If a fee is charged, payment must be remitted within 21 days of receiving the invoice.

Step 5: Once payment is received staff begins work on your order. Information regarding turnaround time can be found on the Duplication Services and Permission Services tabs on this guide.

Placing an Order for Material Found on Calisphere

1. Search Calisphere for the image you are interested in having duplicated or using in a publication.

 

2. Click on the "Order Image" button at the bottom right of the image

 

3. A pop-up window will appear asking if you would like to order the image through our online request system, Aeon.  Click the button "Order item through Aeon"

 

4. All of the information about the image will be populated automatically (Requested Material Title, Call Number of Requested Material, Item Title/Description)

 

5. After carefully reading the information on the top of the screen, choose from one of the three radio buttons:

  • Duplication: use when ordering photocopies, PDFs, TIFFS or A/V files to be used for personal research only.
  • Duplication and Permissions: use when ordering TIFF or A/V files to be used in a project and/or publication.
  • Permissions: use when requesting to use a previously obtained TIFF or A/V file in a project and/or publication.

 

 

 

 

6. When all required fields have been filled out click on the "Submit Request" button at the bottom of the page. 

 

Placing an Order for Material Found on the Online Archive of California

When looking through a finding aid on the Online Archive of California you may see a small symbol of an eye with a link that says "view online item."  Clicking on this link will take you to a digital version of the physical item, whether it is a photograph, manuscript, or other type of original material.  

 

 

You may need to click on the "More information about this image" link to bring up the information you will need to fill in on the order form.

 

 

1. Once you have located an image, sign into your Aeon account in a separate tab.

  • For more information on how to create an Aeon account please see our Aeon guide.

 

2. Click on the Order Duplication and Permissions Services option under New Request on the left side of the main Aeon page.

 

3. Click on the link to the Duplication and Permissions Order Form.

 

4. After carefully reading the information on the top of the screen, choose from one of the three radio buttons:

  • Duplication: use when ordering photocopies, PDFs, TIFFS or A/V files to be used for personal research only.
  • Duplication and Permissions: use when ordering TIFF or A/V files to be used in a project and/or publication.
  • Permissions: use when requesting to use a previously obtained TIFF or A/V file in a project and/or publication.

 

5. Fill in each required field.  All fields marked with a red asterisk are required.

  • The Requested Material Title is the "Collection"
  • The Call Number is the "Local Call Number" 
  • The Item Title/Description is the "Title"

 

  • Add the URL of the image to the Notes to Library Staff field

 

  • If ordering Duplication Services:
    • Select which type of duplication format you require from the drop-down menu
    • Photocopies can be mailed to you or to pick them up in our Reading Room.  All other duplication formats are delivered by email.  Select your choice based on your duplication format from the drop-down menu in the Delivery Method field.
  • If ordering Permission Services:
    • all permission fields are related to the project and/or publication that you are requesting the image for.  Each of the fields in this section are required. 

Failure to properly fill out these fields may result in a delay of order processing.

 

6. Click the Submit Request button at the bottom of the page.  Note that by clicking "submit request" you certify that the information on the form is correct and accept the terms of use.

 

Placing an Order for Material through OskiCat

1. Search the UC Berkeley Library's online catalog, OskiCat to find material.

 

2. Look for the BANCROFT REQUEST link to the right of the call number. 

  • You may need to expand the selection by first clicking on the View Volumes link.

 

3. Log-in to Aeon using your CalNet credentials (for UC Berkeley Researchers) or your Aeon username and password (for Non-UC Berkeley Researchers).

  • If you do not have an Aeon account, it's easy to sign up! Follow the steps in the Register tab of our Aeon guide.

 

4. Click the Switch to Duplication and Permissions Order Form button in the top left hand corner of the New Reading Room Request form.

 

5. After carefully reading the information on the top of the screen, choose from one of the three radio buttons:

  • Duplication: use when ordering photocopies, PDFs, TIFFS or A/V files to be used for personal research only.
  • Duplication and Permissions: use when ordering TIFF or A/V files to be used in a project and/or publication.
  • Permissions: use when requesting to use a previously obtained TIFF or A/V file in a project and/or publication.

 

6. Fill in each required field.  All fields marked with a red asterisk are required.

  • If ordering Duplication Services:
    • Select which type of duplication format you require from the drop-down menu
    • Photocopies can be mailed to you or to pick them up in our Reading Room.  All other duplication formats are delivered by email.  Select your choice based on your duplication format from the drop-down menu in the Delivery Method field.
  • If ordering Permission Services:
    • all permission fields are related to the project and/or publication that you are requesting the image for.  Each of the fields in this section are required. 

Failure to properly fill out these fields may result in a delay of order processing.

 

7. Click the Submit Request button at the bottom of the page.  Note that by clicking "submit request" you certify that the information on the form is correct and accept the terms of use.

Manual Entry Through Your Aeon Account

1. Once you have located an image, sign into your Aeon account in a separate tab.

  • For more information on how to create an Aeon account please see our Aeon guide.

 

2. Click on the Order Duplication and Permissions Services option under New Request on the left side of the main Aeon page.

 

3. Click on the link to the Duplication and Permissions Order Form.

 

4. After carefully reading the information on the top of the screen, choose from one of the three radio buttons:

  • Duplication: use when ordering photocopies, PDF, TIFF or A/V files to be used for personal research only.
  • Duplication and Permissions: use when ordering PDF, TIFF or A/V files to be used in a project and/or publication.
  • Permissions: use when requesting to use a previously obtained PDF, TIFF or A/V file in a project and/or publication.

 

5. Fill in each required field.  All fields marked with a red asterisk are required.

  • The Requested Material Title is the "Collection"
  • The Call Number is the "Local Call Number" 
  • The Item Title/Description is the "Title"

You may not have all of this information, but provide as much information as you can.  Also, the source of where you found the image can be very helpful.  Any further information can be put in the "notes to library staff" field.

 

6. Fill in each required field.  All fields marked with a red asterisk are required.

  • Add any information that will help staff identify your requested material to the Selection(s) to be Reproduced field.

  • If ordering Duplication Services:
    • Select which type of duplication format you require from the drop-down menu
    • Photocopies can be mailed to you or to pick them up in our Reading Room.  All other duplication formats are delivered by email.  Select your choice based on your duplication format from the drop-down menu in the Delivery Method field.
  • If ordering Permission Services:
    •  Each field in this section are required and based on the project/and or publication requiring the images. 

Failure to properly fill out these fields may result in a delay of order processing.

7. Click the Submit Request button at the bottom of the page.  Note that by clicking "submit request" you certify that the information on the form is correct and that you accept the terms of use.

Placing an Order for Material Viewed in the Reading Room

1. If you are still viewing the material in the Reading Room please do the following before placing your request through Aeon

  • add pink flags in front of the items and/or at the front of the folders that you are interested in having duplicated
  • let circulation staff know that you will be placing a duplication order when handing the material back in

 

2. Log-in to your Aeon account.

  • For more information on how to create an Aeon account please see our Aeon guide

 

3. From the main menu select the transaction of the material that you would like to have duplicated to view the Request Detail Page.

 

4. Click Request Copy at the top of the page; this will open a new Duplication/Permission Order Form with the item information automatically carried over from your Reading Room request.

 

5. After carefully reading the information on the top of the screen, choose from one of the three radio buttons:

  • Duplication: use when ordering photocopies, PDFs, TIFFS or A/V files to be used for personal research only.
  • Duplication and Permissions: use when ordering TIFF or A/V files to be used in a project and/or publication.
  • Permissions: use when requesting to use a previously obtained TIFF or A/V file in a project and/or publication.

Note that you must submit an order request for each item separately.

 

6. Fill in each required field.  All fields marked with a red asterisk are required.

  • Add any information that will help staff identify your requested material to the Selection(s) to be Reproduced field.

  • If ordering Duplication Services:
    • Select which type of duplication format you require from the drop-down menu
    • Photocopies can be mailed to you or to pick them up in our Reading Room.  All other duplication formats are delivered by email.  Select your choice based on your duplication format from the drop-down menu in the Delivery Method field.
  • If ordering Permission Services:
    • all permission fields are related to the project and/or publication that you are requesting the image for.  Each of the fields in this section are required. 

Failure to properly fill out these fields may result in a delay of order processing.

 

7. Click the Submit Request button at the bottom of the page.  Note that by clicking "submit request" you certify that the information on the form is correct and accept the terms of use.

Placing a Permissions Order for Thérèse Bonney Images Held by Another Institution

Thérèse Bonney transferred her copyright to the University of California Regents by bequest. Any request to license her work, whether held in the collection of The Bancroft Library or by another institution, is managed through the Library. Please follow the instructions below for requesting permission to use Bonney's work that is not physically held by The Bancroft Library.

1. Sign into your Aeon account in a separate tab.

  • For more information on how to create an Aeon account please see our Aeon guide

 

2. Click on the Order Duplication and Permissions Services option under New Order Form on the left side of the main Aeon page.

 

3. Click on the Duplication and Permissions Order Form button.

 

4. Choose the "Permissions Only" radio button option.

 

Note that you must submit an order form for each item separately.

 

5. Fill in each required field.  All fields marked with a red asterisk are required.

  • Requested Material Title: provide the name of the institution providing you with the high-resolution digital image file
  • Requested Material Creator: Thérèse Bonney
  • Call Number of Requested Material: provide the call number or local identifier of the image (can be obtained from the institution providing the image)
  • Selections to be Reproduced: provide the title of the image and/or the URL to the image

 

6. Fill in each required field.  All fields marked with a red asterisk are required.

  • Permission Services:
    • all permission fields are related to the project and/or publication that you are requesting the image for.  Each of the fields in this section are required. 

Failure to properly fill out these fields may result in a delay of order processing.

 

7. Click the Submit Request button at the bottom of the page.  Note that by clicking "submit request" you certify that the information on the form is correct and accept the terms of use.

Aeon Help

Help! Who do I contact if I have a question about Aeon?

 

Please send an email to banc-aeon@berkeley.edu. Please note that emails sent to this address can only be answered during normal Library business hours, Monday-Friday between 10:00am - 5:00pm. 

Copyright © 2014-2019 The Regents of the University of California. All rights reserved. Except where otherwise noted, this work is subject to a Creative Commons Attribution-Noncommercial 4.0 License.